If you buy a one way or a single return, in a different currency, there is no indemnification in case of cancellation.
Dear clients and partners,
The Government of Jersey reopened the borders on July 03rd. In order to control the Covid pandemic on their island, the States of Jersey have put in place a sanitary protection protocol for all incoming passengers. As a consequence, in this travel context, the volume of passengers on our ferry links has reduced drastically.
All MANCHE ILES EXPRESS clients who are booked on a cancelled sailing will be entitled to change their tickets to equivalent travel without extra charge. This full credit is valid up until 31stDecember 2021. Please note that non-equivalent travel may incur extra charges.
Manche les Express customer service is currently extremely busy. We can be contacted on a dedicated phone line 0825 131 050 on Wednesday mornings from 10 a.m. to 12 p.m (for travel from the continent to the Channel Islands).
Our Channel Island team can be contacted on 01534 880756. (for travel from the islands to France or inter-island). Guernsey also has a dedicated line which is 01481 701316.
We can also be contacted by email on firstname.lastname@example.org. Please rest assured, we will make every effort to answer and assist you as rapidly as possible.
We thank you for your understanding in these exceptional circumstances.
The Manche Iles Express management and staff.