COVID-19 INFORMATIONS

The wearing of the mask is compulsory for all passengers (from 11 years old) – Masks not supplied by the Company.

For exceptional reasons related to Covid-19, we will not be able to load unaccompanied minors this year. Thank you for your understanding.

PRESS RELEASE

Dear clients and partners,

Due to the exceptional Covid-19 pandemic, many countries including France are still applying strict restrictions regarding travel of all kinds.The French Prime Minister with his Home Secretary announced on Wednesday 07th May that France would keep drastic travel restrictions through its borders up until 15th June (applicable to all countries within Europe, countries outside the Schengen zone and the United Kingdom).
Similar measures have been implemented on various degrees by Jersey and Guernsey.

Therefore, Manche Iles Express have decided to suspend all scheduled sailings between France and the Channel Islands, (Granville, Carteret, Dielette, Jersey, Guernsey, Sark and Alderney) until the 15th June 2020.

All Manche Iles Express clients who have booked to travel up until the 15th June 2020 will be entitled to change their tickets to equivalent travel without extra charge. Please note that non-equivalent travel may incur extra charges.

This full credit is valid for 18 months from their initial travel date. This will enable the best scope possible for passengers to reschedule their ferry travel.

Manche les Express customer service is currently extremely busy. We can be contacted on a dedicated phone line 0825 131 050. (for travel from the continent to the Channel Islands).

Our Channel Island team can be contacted on 01534 880756. (for travel from the islands to France or inter-island). Guernsey also has a dedicated line which is 01481 701316.

We can also be contacted by email on info@manche-iles.com. Please rest assured, we will make every effort to answer and assist you as rapidly as possible.

We thank you for your understanding in these exceptional circumstances.

The Manche Iles Express management and staff.

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