COVID-19 INFORMATIONS

The wearing of the mask is compulsory for all passengers (from 11 years old) – Masks not supplied by the Company.

Travel is not recommended if a passenger has symptoms of covid-19 infection.

Our crossings to Guernsey, Sark and Alderney are suspended until August 31 inclusive in accordance with the Bailliage of Guernsey deconfinement plan. We will keep you informed if this August 31st date is brought forward.

For exceptional reasons related to Covid-19, we will not be able to load unaccompanied minors this year. Thank you for your understanding.

PRESS RELEASE

Dear clients & partners,

Following the 3-month lockdown in France, from the 15th June, European citizens will be allowed to travel more easily within the Schengen borders. This is due to the current weakening of the Covid-19 pandemic and to the progress of recovery plans which have been put into place.

Permitted travel between Normandy and the Channel Islands, is going to take a little longer before restarting.

Although less than 100 kms away from our Normand coastlines, JERSEY, GUERNSEY, SARK & ALDERNEY are not part of the Schengen zone.
During the televised speech last night, the French President announced that although this will take a little longer: « From 01st July, passengers will be able to travel outside of Europe, to countries where the pandemic is under control ».

The Covid 19 situation in the Channel Islands has also improved drastically, with encouraging results as regards to the extremely low number of cases and Jersey is considering opening their borders in early July. We are optimistic that the Guernsey Bailiwick will follow suit later on during the summer.

Manche Iles Express hopes to resume ferry services on 17th July, with a revised ferry schedule.

Further to recent talks between the Jersey Minister for External Relations and the Président of the Conseil Départemental de la Manche, Marc LEFÈVRE, approached the French Home Affairs Minister and drew his attention on the necessity for a swift trade recovery between France and the Channel Islands.

To anticipate the ferry link restart, our teams have put in place health and safety guidelines which will be applicable on-board the vessels:

Wearing a face mask will be compulsory for all passengers from 11 years of age onwards but also for all our sailing crew.
– Social distancing will be adhered to whenever possible, following the same protocole applied to public transport, airlines or trains.
– Hand-sanitizer will be available before accessing the passenger lounges.
– Hand wash facilities will be accessible on-board.

Similar measures will be applied in all ferry terminals and in the Manche Iles offices.

We thank you in advance for adhering to these important safety/sanitary measures. Together, we can protect ourselves.

For more information about our recovery plan and to keep up to date with any news, please look at manche-iles.com, on Facebook, Twitter or Instagram.

All Manche Iles Express clients who have booked to travel up until the 02nd July 2020 will be entitled to change their tickets to equivalent travel without extra charge. Please note that non-equivalent travel may incur extra charges.

This full credit is valid for 18 months from their initial travel date. This will enable the best scope possible for passengers to reschedule their ferry travel.

Manche les Express customer service is currently extremely busy. We can be contacted on a dedicated phone line 0825 131 050. (for travel from the continent to the Channel Islands).

Our Channel Island team can be contacted on 01534 880756. (for travel from the islands to France or inter-island). Guernsey also has a dedicated line which is 01481 701316.

We can also be contacted by email on info@manche-iles.com. Please rest assured, we will make every effort to answer and assist you as rapidly as possible.

Please note that face to face contact for bookings and information in the Channel Islands is not currently possible but please use the above mediums to contact us. We will be very pleased to help.

We thank you for your understanding in these exceptional circumstances.

The Manche Iles Express management and staff.

Back to the list